MYSA-AJAX Privacy Policy

Effective Date: July 18, 2025

1. Introduction

Welcome to the Modesto Youth Soccer Association-Ajax United ("MYSA-AJAX," "we," "our," or "us"). We are committed to protecting your privacy in accordance with the terms of this Privacy Policy. This Privacy Policy explains how we collect, use, share and protect your personal information. This policy applies to MYSA-AJAX's collection of information through our website (www.mysa-ajax.org), registration systems, programs, events, and all related services.

MYSA-AJAX is a nonprofit youth soccer organization serving the Modesto, California area, providing recreational and competitive soccer programs for youth players ages 4-18, as well as adult leagues. Our mission is to promote the game of soccer in a spirit of teamwork, fair play, and sportsmanship while fostering interest in soccer in the greater Modesto area.

By using our services, participating in our programs, or visiting our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Registration and Profile Information

We collect personal information when you or your child register for our programs, including:

• Full name and date of birth
• Home address, email address, and phone number
• Emergency contact information
• Medical information relevant to participation (allergies, medical conditions, medications)
• Previous soccer experience and skill level
• Parent/guardian information for minors
• Payment and billing information

B. Participation Information

During participation in our programs, we may collect:

• Performance statistics and evaluations
• Photos and videos for promotional purposes (with consent)
• Attendance records
• Disciplinary records if applicable
• Tournament and game results

C. Communication Information

We may collect information from your communications with us, including:

• Email correspondence
• Phone call records
• Feedback and survey responses
• Social media interactions

D. Website and Technical Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referral sources
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the personal information we collect for the following purposes:

A. Program Administration

• Processing registrations and managing rosters
• Communicating about schedules, games, and events
• Coordinating team assignments and player development
• Managing payments and financial transactions
• Ensuring player safety and medical needs

B. Communication and Marketing

• Sending newsletters and program updates
• Notifying you about new programs and opportunities
• Promoting MYSA-AJAX events and achievements
• Fundraising activities and sponsor recognition

C. SMS and Email Marketing Communications

When you provide consent through our registration forms, website, or by requesting information from MYSA-AJAX representatives, you may receive marketing communications via email and/or SMS. These communications may include:

• Program announcements and registration openings
• Event notifications and reminders
• Promotional offers and discounts
• Fundraising campaigns and volunteer opportunities
• General updates about MYSA-AJAX activities

Message Frequency: You can expect to receive approximately 2-4 marketing messages per week via email and 1-2 SMS messages per week. Message frequency may vary based on program seasons and special events.

Standard Messaging Rates: Message and data rates may apply for SMS communications. Please check with your mobile carrier for details about your messaging plan.

C. Safety and Legal Compliance

• Conducting background checks for coaches and volunteers
• Maintaining insurance and liability requirements
• Complying with youth sports regulations and CYSA requirements
• Responding to legal requests and protecting our rights

D. Improvement and Analytics

• Evaluating program effectiveness
• Analyzing website usage and improving user experience
• Conducting research to enhance our services

4. SMS and Email Consent and Communications

A. Consent Collection

MYSA-AJAX collects SMS and email marketing consent through various methods:

• Registration forms and applications
• Website subscription forms
• Verbal consent provided to MYSA-AJAX representatives
• Contest and event sign-up forms
• Requests for information or quotes

B. Types of Communications

With your consent, you may receive:

Email Communications:

• Program newsletters and updates
• Registration reminders and deadlines
• Event announcements and schedules
• Fundraising campaigns
• Volunteer opportunities
• Promotional offers and discounts

SMS Text Messages:

• Urgent program updates and weather-related cancellations
• Game and practice reminders
• Registration deadlines
• Important safety notifications
• Event announcements
• Promotional messages (with explicit consent)

C. Message Frequency and Timing

• Email: Approximately 2-4 messages per week during active seasons, 1-2 per week during off-seasons
• SMS: Approximately 1-2 messages per week during active seasons, occasional messages during off-seasons
• Frequency may increase during peak registration periods, tournaments, or special events
• Messages may be sent between 8:00 AM and 8:00 PM local time

D. Carrier and Data Charges

• Standard messaging and data rates may apply according to your mobile carrier plan
• MYSA-AJAX does not charge for sending messages, but your carrier may
• Please consult with your mobile carrier regarding any potential charges

E. Opt-Out Instructions

You may withdraw your consent and stop receiving messages at any time:

For SMS Messages:

• Reply STOP to any text message from MYSA-AJAX
• Text STOP to our main messaging number
• Contact our office at (209) 236-1800
• Email us at [email protected]

For Email Messages:

• Click the "Unsubscribe" link in any marketing email
• Reply to any email with "UNSUBSCRIBE" in the subject line
• Contact our office at (209) 236-1800
• Email us at [email protected] with your unsubscribe request

For Help:

• Reply HELP to any SMS message for assistance
• Contact our office during business hours for support

F. Consent Modifications

• You may modify your communication preferences at any time
• You can choose to receive only email or only SMS communications
• You may pause communications temporarily and resume later
• Different consent levels are available (essential communications only vs. all marketing)

G. Essential vs. Marketing Communications

Please note that even if you opt out of marketing communications, you may still receive:

• Essential program communications related to your registration
• Safety and emergency notifications
• Billing and payment confirmations
• Important administrative updates

These essential communications are necessary for program participation and safety.

5. Information Sharing and Disclosure

A. Service Providers

We may share your information with third-party service providers who assist us in operating our programs and website, including:

• Registration and payment processing companies
• Tournament and league management systems
• Website hosting and maintenance providers
• Background check services
• Insurance providers

B. Soccer Organizations

We may share player information with:

• California Youth Soccer Association (CYSA)
• US Youth Soccer and other governing bodies
• Tournament organizers and opposing teams (for roster verification)
• College coaches and scouts (for eligible players with consent)

C. Legal Requirements

We may disclose information when required by law or to:

• Comply with legal process or government requests
• Protect the rights, property, or safety of MYSA-AJAX, our members, or others
• Respond to emergencies or medical situations
• Investigate suspected fraud or policy violations

D. Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the new entity.

6. Data Security

MYSA-AJAX takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through our services. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Security measures include:

• Encrypted data transmission and storage
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Staff training on data protection protocols
• Secure payment processing systems

7. Children's Privacy

A. COPPA Compliance

MYSA-AJAX is committed to complying with the Children's Online Privacy Protection Act (COPPA). We take special care to protect the safety and privacy of children under 13 years of age.

B. Parental Consent

For children under 13, we require verifiable parental consent before collecting, using, or disclosing personal information. Parents have the right to:

• Review their child's personal information
• Request deletion of their child's information
• Refuse further collection or use of their child's information
• Modify their child's information

C. Limited Collection

We collect only the minimum information necessary from children to facilitate their participation in our programs. This may include name, age, emergency contact information, and relevant medical information.

8. Your Rights and Choices

A. Access and Correction

You have the right to access, update, or correct your personal information. You may:

• Contact our office to review your information
• Request changes to inaccurate information
• Update contact preferences and communication settings

B. Opt-Out Options

You may opt out of certain communications by:

• Clicking "unsubscribe" links in emails
• Contacting our office directly
• Updating your preferences in your account settings

C. Data Deletion

You may request deletion of your personal information, subject to:

• Legal requirements to retain certain records
• Legitimate business purposes
• Safety and security considerations

9. Cookie Policy

Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Analyze website traffic
• Improve functionality
• Provide personalized content

You can manage cookie preferences through your browser settings, though disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting updates on our website
• Sending email notifications to registered users
• Providing notice at registration or events

Continued use of our services after changes constitute acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Modesto Youth Soccer Association-Ajax United 3509 Coffee Rd Suite D8 P.O. Box 577229 Modesto, California 95357

Phone: 209-236-1800 Email: [email protected]

Office Hours: Monday-Thursday 10 AM-5 PM, Friday 10 AM-4:30 PM

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising your rights

To exercise these rights, please contact us using the information provided above.

14. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods may vary based on:

• Type of information collected
• Legal and regulatory requirements
• Business and operational needs
• Safety and security considerations

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Last Updated: July 18, 2025

This Privacy Policy is effective as of the date listed above and applies to all information collected by MYSA-AJAX.